Method

Understand first. Then do what matters.

Five steps, the same logic on every project: understand before proposing, choose a direction, scope before building.

Step by step
  1. 01

    We talk.

    What we decide

    Understand your business, what's holding you back and what you'd like to improve, during a 20-minute call.

    What you get

    A possible next step, clearly stated.

  2. 02

    We choose a direction.

    What we decide

    If the need is clear, scope a proposal. If what exists needs a closer look, propose a separate Digital Audit (€125), with its scope announced before it starts.

    What you get

    A direct proposal, or the scope of a Digital Audit.

  3. 03

    We define the project.

    What we decide

    Specify what will be delivered, what each side must provide, the validation steps and the limits of the scope.

    What you get

    A written scope: what's included, what isn't, and the validation steps.

    For Aura Spa, scoping defined the BUILD + EVOLVE combination: the site to design, then the calendar to integrate.

  4. 04

    We build and check.

    What we decide

    Design the agreed elements, test them and prepare their launch or handover.

    What you get

    The elements built and checked, ready to launch or hand over.

    This is the step where Aura Spa's website was designed, then paired with an interactive calendar.

  5. 05

    We prepare what comes next.

    What we decide

    Plan, if your situation calls for it, maintenance, visibility or new improvements within a defined framework.

    What you get

    A clear follow-up scope, separate from future evolutions and their pricing.

Digital Audit

When a deeper review is useful.

The 20-minute call is neither a full audit nor an automatic quote: it includes a free first look, the pre-audit. When a deeper review is useful, we propose a separate €125 Digital Audit: its scope, deliverable and schedule are announced before it starts.

What it looks at, depending on your starting point
With a website
Clarity of the offerVisibilityContact journeyToolsFollow-up on enquiries
Without a website
Local presenceChannelsReputationPath to contact
Already well equipped
Tool consistencyFriction pointsIntegrationsOptimisations
What it delivers
  1. An observed state
  2. The limits of the analysis
  3. Up to 3 prioritised opportunities, each linked to a possible next step in BUILD, GROW or EVOLVE
Next step

Let's start with the first step.

In 20 minutes, we talk about your business and a possible next step. You don't need to have already chosen a service.