What your shop includes
A simple shop: no custom back office. Products and orders are managed in the Stripe dashboard, on a Stripe account in your name.
- Custom shop designHome page, catalogue, product pages with variants, basket.
- Online payment with StripeYour customers pay by card or Bancontact, through Stripe.
- Delivery and pick-upFlat-rate delivery by zone, and in-store pick-up.
- Order emailsConfirmation to the customer, order notification for you.
- 30 products uploaded by KayoFrom the copy and photos you provide.
- Basic SEO and mobileTags, Product structured data, mobile-friendly site.
- 1-hour handover sessionTo manage your products and orders in Stripe.
- 30-day warrantyFixes for bugs attributable to Kayo, from acceptance.
- Stripe's fee on each saleAs well as the domain name, hosting and third-party tool subscriptions: paid by you.
- PhotosYou supply the photos of your products; Kayo uploads them.
- Writing the product pagesYou provide the copy; Kayo uploads it.
- Logistics and day-to-day order handlingPreparing, packing and shipping orders remain your responsibility.
- Your terms of saleRight of withdrawal, etc.: to be drafted by your legal adviser.
How the project runs
- 01Brief, quote and depositSigned brief, quote and terms accepted, then deposit: nothing starts beforeWritten approval
- 02ScopingWe confirm with you the catalogue, delivery and what is expected from each side.
- 03Structure and catalogueCategories, variants, delivery: you approve the structure in writing.Written approval
- 04Mock-upsThe shop design, approved by you before development starts.Written approval
- 05DevelopmentStripe payment, delivery and upload of the 30 products included.
- 06TestingYou test an order and its payment on a test environment, before the shop goes live.
- 07AcceptanceSigned report, or deemed accepted after 5 business days with no specific issue reported.
- 08BalancePaid after acceptance, before the shop goes into production.
- 09LaunchThe shop goes into production, with a 1-hour handover on Stripe.
- Photos, copy and prices of your products
- Your delivery rules
- Your Stripe account
- Your terms of sale
Approvals are given in writing: an email or a message is enough.
Online payment, in practice
A live project that already takes payments online through Stripe, then a typical order example.
Aura Spa is not a shop: its customers book a treatment and pay for it online. In that journey:
- online payment, without leaving the journey;
- booking confirmation, as soon as payment is approved;
- a confirmation email to the customer;
- an email to the spa with the booking details.
An order, from cart to preparation
- CartThe customer picks products, with size or colour.
- PaymentBy card or Bancontact, through Stripe; flat-rate delivery by zone, or in-store pick-up.
- ConfirmationThe customer gets an email; you get the order notification.
- PreparationYou find the order in your Stripe dashboard and prepare the shipment or pick-up.
Budget
- Online shop · from €4,50030 products uploaded by Kayo.
- Products beyond 30, in batches
- Customer account with order history
- Gift cards
- Dutch version
- Shipping labels (Bpost, Sendcloud)
- Stock sync with your till
- Subscriptions
- Domain name
- Hosting
- Stripe's fee on each sale
- Third-party tool subscriptions
- The number of products
- The options chosen
Starting price: the final price is the one in the signed quote. From €3,000: 40% on accepting the quote, 30% on approval of the mock-ups, 30% before going live. No VAT is charged (VAT exemption).
Your questions. Our clear answers.
How much does a custom online shop cost?
From €4,500 for a simple shop, with 30 products uploaded by Kayo, excluding options and third-party costs, including Stripe's fee on each sale. The final price is the one in the signed quote. No VAT is charged (VAT exemption).
Why custom rather than Shopify or WooCommerce?
They are good solutions, and they suit some projects better. A custom shop gives you control over design and speed, with no shop-platform subscription. In return, Stripe takes a fee on each sale, and features such as a customer account or gift cards are options priced separately. We discuss it during the 20-minute call.
Can I add products myself?
Yes, in Stripe. Your products and orders are managed in the Stripe dashboard, on your own account. The 1-hour handover session is there for that. Kayo uploads the first 30 products from your copy and photos.
Which payment methods are accepted?
Card and Bancontact, through Stripe, on a Stripe account in your name. Stripe takes a fee on each sale; it is paid by you.
How does delivery work?
Flat-rate delivery by zone, and in-store pick-up, following the delivery rules you give us. Order preparation and logistics stay on your side. Shipping labels (Bpost, Sendcloud) are an option priced separately.
Do you write the shop's terms of sale?
No. Your terms and conditions of sale (right of withdrawal, etc.) are to be drafted by your legal adviser; you provide them to us for the shop.