Two options, priced on quote
A calendar tool integrated into your website, or a custom booking flow with online payment. Here is the scope of the first, then how to choose.
- Integrating the calendar into the siteYour clients book without leaving the journey.
- Setting up slots and rulesSlots, durations and conditions set up after written approval.
- ConfirmationsYour customer receives a confirmation of their booking.
- TestingOn a test environment, before going live.
- A 30-day warrantyFixing of bugs attributable to Kayo, from acceptance.
- Online paymentOptional: payment or deposit at booking, priced separately.
- Day-to-day management of bookingsYou manage your appointments day to day; Kayo does not handle them.
- The calendar tool subscriptionThe subscription to the calendar tool is at your expense.
Which option should you choose?
A good fit when a calendar tool is enough to apply your booking rules. We integrate it into your website and set up the slots and rules. Payment or deposit, reminders and calendar sync: options priced separately.
A good fit when booking must closely follow your offer and your client pays online when booking. It is built for your website, as for Aura Spa: slot checked, online payment, confirmation emails, a calendar of bookings.
Not sure which one? We discuss it during the 20-min call. Either way, the final price is the one in the signed quote.
How the project runs
For the integrated calendar tool. For a custom booking flow, the stages and approvals are set in the quote.
- 01RulesSlots, durations and conditions set with you, approved in writingWritten approval
- 02SetupYour slots and rules are configured in the calendar tool
- 03IntegrationThe calendar is built into your website, within the journey
- 04TestingChecked on a test environment before it goes live
- 05AcceptanceSigned report, tacit after 5 business days, or once in use
- 06BalancePaid after acceptance, before the calendar goes live
- 07Go-liveThe calendar is switched on for your site and tested live
- Your booking rules
- An account on the calendar tool
- Your approvals
Approvals are given in writing: an email or a message is enough. As soon as Kayo processes personal data on your behalf, a data processing agreement (DPA) is concluded with the quote.
What it looks like
The custom booking flow built for Aura Spa, then a typical journey with a calendar tool.
At Aura Spa, booking and payment are built into the website.
See the Aura Spa projectThe custom booking flow built for Aura Spa includes:
- a check that the slot is available, before the booking;
- online payment via Stripe, within the journey;
- confirmation of the booking, as soon as payment is validated;
- a confirmation email to the customer, in French or Dutch;
- an email to the spa with the booking details;
- the slot released if the payment is abandoned, after 31 minutes;
- a calendar of bookings, available to the spa.
With a calendar tool: a typical journey
- Choosing a slotThe visitor picks a free slot, without leaving your website.
- Your rulesThe slots and booking rules set with you apply.
- ConfirmationThe booking is confirmed to the visitor.
- Your calendarYou find the booking in your account on the calendar tool.
Budget
- Integrated calendar · on quoteOne-off service, with optional recurring follow-up.
- Custom booking · on quoteWith online payment, built for your website.
- The calendar tool subscription
- Custom booking: the payment provider's fees (Stripe commission on each payment)
- Payment or deposit at booking
- Reminders
- Calendar sync
- The option chosen
- Your booking rules
- The extras chosen
The final price is the one in the signed quote. No VAT is charged (VAT exemption).
Your questions. Our clear answers.
Which option should we choose?
If a calendar tool is enough to apply your booking rules, we integrate it into your website and set it up. If booking must closely follow your offer, with online payment at the time of booking, a custom booking flow is a better fit. We discuss it during the 20-min call.
How much does online booking cost?
Both options are priced on quote, depending on the option, your booking rules and the extras chosen. The calendar tool subscription is paid by you, as are, for a custom booking flow, the payment provider's fees (Stripe commission on each payment). No VAT is charged (VAT exemption).
Which calendar tool do you use?
It is chosen per project. You provide the account on the calendar tool, whose subscription is paid by you; we integrate it into your website and set up the slots and rules.
Can your clients pay when they book?
Yes. With the calendar tool, payment or a deposit at booking is an option priced separately. With a custom booking flow, online payment is part of the journey: at Aura Spa, the booking is confirmed as soon as payment is validated, and the slot is released if the payment is abandoned.
Do your clients get a reminder before their appointment?
With the calendar tool, reminders and calendar sync are options priced separately. The custom booking flow built for Aura Spa sends a confirmation email to the customer and an email to the spa; it has no automatic reminder.
Who manages bookings day to day?
You do: day-to-day management of bookings is not included. With a custom booking flow, you find your bookings in a calendar, as at Aura Spa. For 30 days from acceptance, we fix free of charge any malfunction attributable to our work.