A shopkeeper who already takes orders by message or phone, a maker who wants to show their pieces in a clear catalogue: selling online does not necessarily call for a heavy platform. For many businesses, a simple shop is enough.
Here is what it includes, how payment by card and Bancontact works through Stripe, and what to decide before you start.
A simple shop or a complex one: the real question
A complex shop, with hundreds of products, stock rules and a dedicated management tool, answers different needs. A simple shop answers those of a local shop, a maker, a craftsperson, a restaurant or a salon selling a limited catalogue.
At Kayo, the custom online shop follows that logic: a design that fits your business, and no in-house back-office to learn. Your products and orders are managed in the Stripe dashboard, on a Stripe account in your name.
What a simple shop includes
Included in the shop
- A custom shop design: home page, catalogue by category, product pages with photos and variants (size, colour), basket
- Online payment with Stripe, by card and Bancontact
- Flat-rate delivery by zone, and pick-up on site
- Order e-mails: a confirmation for your customer, a notification for you
- 30 products uploaded by Kayo, from the texts and photos you supply
- A 1-hour handover to manage your products and orders in Stripe
- A 30-day warranty from acceptance
Card and Bancontact: why offer both
Not all your customers pay the same way. Offering card and Bancontact, two widely used payment methods in Belgium, stops a customer from giving up on an order because their usual method is not accepted.
Payment goes through Stripe, on an account in your name: you follow your payments and orders in your Stripe dashboard. At Aura Spa, bookings are already paid online through Stripe: it is the same payment provider.
Delivery and pick-up: decide before building
A simple shop offers flat-rate delivery by zone, and pick-up on site. Before starting, list your delivery zones, the rate for each zone and the pick-up address: these are rules you give us, and that we set up.
Example: a jewellery maker
- A limited catalogue, shown by collection
- Variants by ring size or chain length
- Flat-rate delivery for Belgium, and pick-up at the workshop
- Orders found in Stripe, prepared and shipped by the maker
What the shop does not include
- Stripe’s commission on each sale, the domain name, hosting and third-party tool subscriptions: at your expense
- Product photos and the writing of product pages: you supply the texts, we upload them
- Logistics: preparing, packing and shipping orders remains your job
- Your terms and conditions of sale (right of withdrawal, etc.): to be drafted by your legal adviser
These points are not details: they decide your time and your real costs. Better to know them before signing.
And if you want to go further?
Some features can be added as options, quoted separately: products beyond 30, a customer account with order history, gift vouchers, a Dutch version, shipping labels (Bpost, Sendcloud).
Where to start
Write down your products, your delivery zones and your terms of sale. That is the starting point, whatever comes next.
At Kayo, the online shop starts from €4,500 (no VAT charged), and the final price is the one on the signed quote. To place a web project before asking for a quote, read our article on how much a website costs. Once the shop is live, website maintenance keeps it up to date, and local SEO helps you get found nearby if you also have a physical shop.
If you are still hesitating between a showcase site and a shop, the pre-audit is free and given orally during the 20-minute call. You can also book a 20-minute call.
